About the Role

We are looking for a full-time Client Service Lead to own and lead client delivery across our core consulting programs. This role is ideal for someone who is highly organized, client-focused, and has prior work experience in the U.S., with the ability to balance service delivery and light sales support.

You will be responsible for ensuring clients receive a high-quality, structured, and consistent experience from kickoff to closeout, while also supporting the sales team as a subject-matter expert during consultations.

Key Responsibilities

Client Service & Delivery (70%)

• Lead end-to-end client engagements, from project kickoff through final closeout, ensuring all promised services are delivered on time and at a high standard

• Define project milestones, manage timelines, and lead monthly client check-in meetings to track progress and outcomes

• Deliver core consulting services, including resume creation, career training, monthly mock interviews, and job search strategy execution

• Develop and improve standardized career training materials to support service consistency and scalability

• Coordinate with advisors and project associates to ensure smooth service execution across multiple client accounts

• Proactively identify risks, blockers, or client concerns and resolve them to maintain high satisfaction and retention

Sales Support & Expertise (30%)

• Serve as a U.S. job search domain expert during free consultations, supporting sales representatives during the pitching process

• Answer client questions related to U.S. job searching, recruiting timelines, resumes, interviews, and hiring practices during the sales cycle

• Provide professional insights that help prospects understand program value and set realistic expectations

Qualifications

• Bachelor’s degree from a U.S. university in Business, Engineering, Science, Healthcare, or Arts

• At least 1 year of full-time work experience in the U.S.

• Strong understanding of the U.S. job search process, including resumes, interviews, recruiting timelines, and job application platforms

• Experience in client-facing roles such as consulting, coaching, account management, or professional services

• Excellent written and verbal communication skills in both English and Mandarin

• Strong organizational and project management skills, with the ability to manage multiple client engagements simultaneously

• Detail-oriented and execution-focused, ensuring high-quality service delivery and consistent follow-through

• Comfortable working in a fast-paced startup environment with evolving processes and priorities

Preferred Qualifications (Nice to Have, But Not Required)

• Successfully secured a full-time U.S. job offer as an international student (non–green card holder)

• Familiarity with U.S. work visa pathways, including STEM OPT, H-1B, EB-2, and EB-3

• Experience creating training materials, SOPs, or other standardized documentation

• Experience collaborating with sales teams or supporting consultative sales processes

Why Join Us?

• Monthly Salary: USD $2,400 – $2,600
  (Approximately NTD $75,000 – $81,000 per month)

• Quarterly Performance Bonus: Based on individual performance, service quality, and company goals

• Annual Profit Sharing: Eligible to participate in company profit-sharing based on overall business performance

• Flexible Work Hours: You'll have the freedom to plan your 40-hour workweek

• Remote-Friendly Work Environment: Work from anywhere with a reliable internet connection.

Interested? Apply now and be part of a team that’s transforming how professionals navigate their career journeys!

About the Role

We are looking for a Marketing & Business Development Intern to join our team for a 3-month internship. This is a great opportunity for students who are passionate about marketing, digital growth, and business development in a dynamic startup environment.

During this internship, you will be assigned a strategic project aligned with our current marketing or business development initiatives. The project will take approximately 10 weeks to complete, and you will be responsible for its design, execution, and final presentation.

Some examples of potential projects include:

• Maximizing social media engagement (Facebook, Instagram, LinkedIn) to drive traffic and increase following.

• Creating and optimizing new social media channels to enhance brand awareness.

• Developing new business partnerships that bring strategic value to the company.

• Optimizing website SEO to improve search rankings and inbound traffic.

This internship is ideal for students eager to gain hands-on experience in growth strategy, digital marketing, and business expansion.

Key Responsibilities

• Conduct research and develop a structured approach to your assigned project.

• Implement marketing strategies, growth experiments, or partnership initiatives.

• Monitor and analyze key performance metrics to measure project success.

• Present findings, insights, and recommendations to the team at the end of the internship.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s program (Freshman – Senior year).

• Proficient in both English and Mandarin (reading and writing).

• Strong problem-solving and project management skills.

• Comfortable working in a fast-paced startup environment.

Preferred Qualifications (Not Required)

• Familiarity with social media platforms, digital marketing, or online advertising.

• Basic knowledge of website development, coding, or IT systems.

• Interest in consulting, business strategy, or customer service.

Location

Remote position – Applicants must reside in the United States or Taiwan.

Why Join Us?

• Hands-on experience – Work on real projects that create a tangible impact.

• Flexible work schedule – Balance your internship with your studies.

• Remote work opportunity – Gain international experience from anywhere.

• Professional growth – Develop valuable skills in marketing, business development, and strategy.